We offer a 7-day refund policy for all unused workshop registrations and unopened craft kits purchased directly from our website.

Custom handcrafted items are non-refundable due to their unique nature, unless they arrive damaged or defective.

Digital products such as craft patterns and online tutorials are non-refundable once access has been granted.

Workshop registrations may be canceled up to 72 hours before the scheduled start time for a full refund.

Cancellations made within 72 hours of the workshop will receive a 50% refund or the option to reschedule once at no additional cost.

No-shows for workshops will not be eligible for refunds or rescheduling.

Gift card purchases will be refunded as store credit to your Paper Bloom Crafts account.

International orders may be subject to additional processing time for refunds.

Shipping costs are only refundable if the return is due to our error or product defect.

To initiate a return, please contact our customer service team within 7 days of receiving your order.

All returned items must be in their original packaging and in unused condition.

Return shipping costs are the responsibility of the customer unless the return is due to our error or product defect.

Standard refunds are processed within 5-7 business days after we receive and inspect the returned item.

During high-volume periods such as holiday seasons, refund processing may take up to 10 business days.

You will receive an email confirmation once your refund has been processed.

If your workshop is canceled by Paper Bloom Crafts, you will receive a full refund or the option to reschedule.

In cases of product defects or shipping damage, please contact us within 48 hours of delivery with photographs of the damaged items.

Special considerations may be made for refunds outside our standard policy on a case-by-case basis.